Just contact us so we can look at your request and aim to please!
You can also use the Leave a comment feature on any page and have your say.
We always value and appreciate your feedback.
The term ‘Universal Self Defence’ or ‘USD’ or ‘we’ refers to the owner of the website whose registered office is 29 Wirree Drive Ocean Shores NSW 2483. Our ABN is 12 072 746 896. The term ‘you’ refers to the user or viewer of our website.
Universal Self Defence is committed to protecting your privacy and personal details whenever you register, enquire, place an order or request one of our services.
PROTECTED INFORMATION AND CONFIDENTIALITY
All personal information when registering with Universal Self Defence is kept confidential and protected and is only stored for a period of time needed to provide requested services and for associated accounting and legal obligations and safety management procedures.
Only authorised personnel responsible for providing you with your requested services and have a duty of customer care and management have access to your details. We do not sell, share or give any personal information to direct marketing companies or unrelated third party services.
If you have any concerns regarding your personal information or would like to check, remove, correct or update any details please contact us.
SAFE AND SECURE SHOPPING ONLINE
To ensure paying by credit card is safe and secure when shopping on our web site your details are protected by state of the art Secure Sockets Layer (SSL) technology to encrypt and protect the data you enter.
All credit card payments are processed with the highest degree of security and Universal Self Defence only have secured access to your credit card as is required to process your order.
If there are any issues with processing your order or there is to be an extended delay then we will want to inform you immediately by using the email or contact phone number you have provided. It is important and your responsibility to enter reliable contact details when you place your order so we are able to keep you informed and up-to-date with the progress of your order.