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5 out of 5 stars (28)
  • Fantastic service!

    Fantastic service! My equipment was sent to me in the span of 1 day. The quality of the products is excellent and very affordable. I high recommend Universal Self Defence for all your martial arts equipment needs.

    By: Mitch Wells on | Was this helpful?   (1/0)
  • review

    Great service ! delivered with in a few days ! Well done team.

    By: Geoff on | Was this helpful?   (43/17)

    Customer service is INCREDIBLE!!
    10 minutes after my purchase Peter rang me as an item was out of stock and rectified the issue instantly!

    My products are on the way and couldn't be happier!!

    By: Sarah on | Was this helpful?   (23/17)
  • Bought the training pistols - Outstanding all round

    Product as described,good quality, very fast postage and delivery, friendly service. Cannot say enough positive things about my experience .

    By: Wayne Shipp on | Was this helpful?   (164/142)
  • Great Service

    Fantastic! Accurate description, good quality, very fast postage and delivery, friendly service. Thank you.

    By: Melissa on | Was this helpful?   (89/94)
  • Like!

    I have been dealing with these guys for years and
    they are great. The thing I especially like is
    that soon after placing my order I get a
    personalised email from a real human. Yes a real
    human! (named Peter). Delivery is always quick and
    quality is always top notch. Highly recommended

    By: Steve on | Was this helpful?   (105/88)
  • Football bash pad

    Ordered on Saturday night and it arrived Tuesday lunch time. Awesome fast and simple. Will be buying more from this site
    10 out of 5 stars from me

    By: James Stewart on | Was this helpful?   (105/93)
  • Thumbs Up

    Highly recommend, fast and reliable. Product exactly as described.

    By: Alissa on | Was this helpful?   (111/93)
  • Received promptly

    Received my order promptly thank you.

    By: Heather Macpherson on | Was this helpful?   (110/97)
  • To anyone wishing to purchase martial arts or boxing equipment:

    This is the second time I have purchased from
    Universal Self Defence. On both occasions the
    service has been impeccable - fast and reliable.
    The products are high quality and competitively
    priced - in this case cheaper than purchasing
    direct from the manufacturer. If you're thinking
    about purchasing martial arts or boxing equipment,
    go no further than Universal Self Defence!

    By: David Hawkins on | Was this helpful?   (115/92)
  • Rating

    Great service and communication ! Had major issues with local courier company where they held my order and refused to deliver. Got Peter to contact couriers and had my boxing bag delivered within an hour. Happy customer definitely will be back cheers !

    By: Max on | Was this helpful?   (120/94)
  • Great communication

    Great service - Peter's communication about my order was great, very prompt and helpful. The shipping was very quick and the product was as described - thank you.

    By: Emily on | Was this helpful?   (125/107)
  • Feedback

    Great customer service. I had a query and received response in under 30 minutes. I tried buying the same goods on ebay only to be messed around from an international supplier. Definately worth buying within Australia and from a legitimate company like this.
    Thanks guys.

    By: Damon versace on | Was this helpful?   (134/101)
  • Good price, good communication, gear just as described

    Focus mitts and kick paddles.
    Communication was quick and honest. Tracking number via Auspost was emailed to me as soon as it was available. Gear was as described (the usual copy/paste from manufacturer) but was also as described in their own words in their "choosing the right gear for you" write up, so kuddos for that and keep those REAL descriptions and advice going.
    The gear itself, SWEET, and the price was well discounted at the sale price listed.
    Would definitely buy again and recommend to other.

    By: JJ Rodriguez on | Was this helpful?   (128/103)
  • Pleasantly Surprised

    Peter, sincere thanks for your assistance with the purchase of the gym equipment for my son. The 5ft bag and pro gloves arrived and they're excellent. The whole service experience from the initial question being answered within 10 minutes through to receiving the purchased items within 3 days to the quality of the packaging was a real surprise. I will have no hesitation in recommending your site and the equipment to my friends and family. Many thanks again, PK.

    By: Paul Khoury on | Was this helpful?   (131/100)
  • Highly Recommended

    I ordered the strike shields, harness and sled and everything was as described and brand new. Straight after placing my order they contacted me. I ordered on sunday night and received it on tuesday so delivery was super fast and communication was great! Would highly recommend them and would definitely order from them again if needed.

    By: Chavaughn on | Was this helpful?   (137/103)
  • Items arrived quickly. Peter is a good communicator.

    Ordered karate gloves as well as shin and in-step guards. Great customer service and communication. Very fast delivery. Quality of the products appear to be of a high standard too. Will certainly shop here again. Have already recommended to my friends and fam.

    By: John on | Was this helpful?   (135/113)
  • Thanks

    I submitted by order on a Friday and received my order by Monday. Very prompt service! Thanks guys.

    By: Rob on | Was this helpful?   (139/111)
  • Quality Service

    I placed my order on the weekend thinking that they would be closed, but received a very prompt reply, and product was mailed just as quick. From time ordered to time received was was very quick and product ordered as described. Would highly recommend further purchases

    By: Paul on | Was this helpful?   (140/114)
  • Professional outfit, efficient and affordable

    Very good customer service - site was easy to use, product sourced at a great price and the follow up regarding purchase and dispatch was quick and efficient. Professional outfit.

    By: Craig on | Was this helpful?   (157/123)
  • Very happy

    The product I ordered was out of stock staff contacted me quickly and helped to rectify the situation. Product arrived very fast and was very good quality
    Thank you

    By: Kane jackson on | Was this helpful?   (143/116)
  • Highly Recommended

    Your web site is clear and easy to use, you communicated with me by text and email promptly and regularly even though the delivery was fast (2 days). Great service. Competitive price. WELL DONE! Highly recommended

    By: Matt Landa on | Was this helpful?   (137/116)
  • I'm a happy chappy!!

    Hi there...
    I recently purchased 2 blue and black escrima sticks
    and I love them. The postage was fair and the delivery was very quick!!


    By: Robert Mijatovic on | Was this helpful?   (150/120)
  • Great Service & Fast Delivery

    Great service and very fast too, I had no problems
    ordering my Gi online and getting the right size
    too plus it arrived in 2 days !! very happy, I
    shall shop online with this company again, &
    recommend to my other colleagues at the Dojo

    By: Sophy on | Was this helpful?   (148/123)
  • To Peter Burke

    Instant response to my order and immediate
    dispatch. Received in two days. Can't ask for
    more. Highly impressed.
    Large range of stock - no need to go anywhere else
    now. Thank you very much.

    By: Des Yin Foo on | Was this helpful?   (155/124)
  • Happy.

    Great Service very helpful. Recommend

    By: thelma murray on | Was this helpful?   (157/127)
  • Thanks

    Great communication, and fast service...was delivered in 2 days just before Christmas, Thanks again!

    By: Karen on | Was this helpful?   (178/131)
  • Thanks!

    Excellent service, quick delivery and quality goods!

    By: Derek Fisher on | Was this helpful?   (187/130)
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